If you've been to Lean training, or involved in Idea Board huddles, or just heard the chatter in certain circles of the hospital lately, you're probably aware that there are a lot of new Quality Improvement concepts circulating around UMass Memorial.
In the SHARE office, we recently came across a quick introduction to the general idea of Quality Improvement. I've posted this animated video below. I get the sense that many hospital leaders and QI aficionados are forwarding this amongst themselves, and it's a fairly painless introduction to some of their lingo.
The video includes an interesting take on curiosity by Don Berwick, founder of the Institute for Healthcare Improvement (and candidate for Massachusetts Governor during the last election.)
The video also discusses the IHI "100,000 Lives" campaign, which our hospital participated in.
The whole thing is just over ten minutes long. See what you think. . . .