SHARE Encourages You to Complete Caregiver Engagement Survey

Please fill out the survey! SHARE wants you to participate in the first system-wide engagement survey at UMass Memorial. This round of surveys builds upon data collected over the past few years, which targeted select areas of the hospital. Your manager will share results for your work area and will work with your team to figure out what aspects of your experience that you’d most like to improve, and how you will do it.

SHARE leaders will also receive the results, and intends to work with hospital leadership to understand what they say about SHARE members' experiences at work. We will compare the results to those of our own recent surveys, involving members to make sense of the data, and use the results to line up improvements that will benefit SHARE members in at work. The more SHARE members fill out the survey, the more useful the results will be.

The survey process is conducted by an outside agency, Press Ganey. You should have gotten get an email from them on October 17, with a link to the survey. You’ll also receive reminder emails that contain the link, in case you deleted the initial email. The survey is confidential, and is designed and administered in ways that ensure participants remain anonymous. In the past, SHARE has heard worries from members about survey confidentiality, but SHARE members have not reported problems with the agency that administered the previous smaller waves of engagement surveys here, Avatar Solutions (which has since been bought by Press Ganey). 

The survey shouldn't take much more than ten minutes, and you are encouraged to do it on work time. Thank you for participating, and helping to create a more complete and accurate overview about the experience of employees at UMass Memorial.