We recently received the following information from UMMHC Human Resources about a new opportunity for UMass Memorial caregivers to prepare for further healthcare education. Questions can be directed to Christine Staub, HR Organizational Development Specialist, 508-793-5637
The Pathway to College program provides caregivers with the foundation needed to enter a number of degree programs including health education, nursing, occupational studies, business, psychology, and sociology. This collaboration with Worcester State University is a revised version of the Direct Care Pathways program, but expands beyond healthcare specific roles.
Cherie Comeau, Director of Worcester State University’s Center for Business & Industry will be on campus to share information and answer questions
- University: Tuesday, February 6th Noon-2 pm Outside Pharmacy near the cafeteria
- Memorial: Wednesday, February 7th 6:30 - 8:30 am Across from cafeteria
- Hahnemann: Wednesday, February 14th 11:30 am-1 pm Main Lobby
- A 9-month program designed to prepare participants for admission to an associate’s degree program
- Begins with an Academic Success Seminar followed by three core classes delivered with individual attention from the instructor and support from an advisor
- Three (3) cohorts of up 20 students, the first group starting in March
- One evening per week (Cohort 1 will meet on Tuesdays)
- Low out-of-pocket expenses for those eligible for tuition assistance benefits
Congratulations to Jay Hagan, the new Memorial Campus co-president for SHARE. He has been appointed by SHARE's Executive Board to hold the position until the next presidential election. Jay fills the role previously held by current SHARE staff member Bobbi-Jo Lewis.
Jay has worked as a CT Technologist at our hospital for over 30 years. He has been serving as the Executive Board member for the Technical Region at Memorial, including on the Contract Negotiating Committee. We are excited for his new role, and looking forward to another Contract Negotiations together later this year.
The Blood Donor Center at UMass Memorial accepts the important gift of blood year-round, and January is a great time to resolve to give. Already in 2018, the American Red Cross has again issued an emergency call for blood and platelet donations in response to a severe winter blood shortage. Blood is required for a number of medical conditions, including, of course, transplants, cancers, and traumatic injuries.
UMass Memorial uses about 31,000 blood products each year to meet the needs of patients. The Blood Donor Center is located on the University Campus, downstairs from the Emergency Department. Walk-ins are welcome for whole-blood donations, or to schedule an appointment, please call 508-421-1950. To find other locations to give, visit the Red Cross website.
How much will SHARE union dues be in 2018?
For 2018, dues will increase for most members by 23 cents per pay period. Below are the old and dues new rates. The new rate will be effective on the first paycheck you receive in January 2018.
Per Pay Period (1 week) 2017 rate 2018 rate
Regular dues rate $8.74 $8.97
20-hours/week $6.55 $6.72
That's a total annual increase of $11.96 ($8.84 for employees working 20 hrs/week).
Where does the money go?
The money from dues supports the work that SHARE does. It pays for the organizers' salaries, office rent and supplies, phones, website hosting, printing costs and postage for mailings – all the things we need to negotiate good contracts, keep people informed, help members to solve problems if they come up, and to support members in having a voice in the workplace. A portion of the dues also goes to our national union, AFSCME, in Washington, and helps to pay for other groups of employees forming unions in their workplaces, and for research and lobbying.
How is the dues increase determined?
Our national union, AFSCME, calculates the annual increase based on the average raise for AFSCME members across the country. The new rate goes into effect each January.
Are my SHARE dues eating my raise every year?
SHARE members gain more than non-union employees even taking the cost of dues into account. In fact, from the end of June 2012 to the end of June in 2017, SHARE members got more raises than non-union employees. SHARE members get bigger raises (the difference in any particular year between a union raise and non-union raise is small, but the difference adds up). And each year the advantage of being in SHARE grows by having a voice in issues that affect us.
In what ways does having a union give SHARE members a voice?
- In contract negotiations, we have a voice in our pay, benefits and work policies
- In union meetings and individual conversations, we have a voice in the direction and priorities of the union
- Through the problem-solving process, we have a voice when individual problems/conflicts come up at work
- In union elections, we have a voice in who our representatives will be
- Through committees and ad-hoc negotiations, we have a voice in issues that face groups of SHARE members
You can talk to any of our E-board members or local reps who are active with SHARE, call the SHARE office at 508-929-4020, or email us at email@example.com
At the 2017 Institute for Healthcare Improvement National Forum, I was struck by a statement that I heard early-on: patients want caregivers to care about one another. Patients know that, otherwise, their treatment is compromised.
Personal Burnout Makes It Hard to Care
Bryan Sexton, Director of the Patient Safety Center for the Duke University Health System, pointed to data that indicate that the best predictor of patient care is the level of "burnout" among that patient's caregivers. Did you catch that? That's a Patient Safety director . . . saying that personal burnout has a greater impact on healthcare outcomes than, say, "safety climate," or "teamwork," or any of the more traditional measures. Sexton points out that 50% of physicians are are burned out. As is 30% of healthcare administrative staff.
Joy at Work?
This year, my second trip to IHI’s annual event, provided lots of learning and smart tools for healthcare improvement. (I blogged from the plane last year, too, if you want a look back.) Beyond the patient care subjects that one might expect from a national healthcare conference, the IHI has adopted a curious and heartening focus on the personal happiness of the people who work in healthcare. Or, as they refer to it, "joy."
Care among Caregivers
I suspect it's always an inspirational event. Definitely the 2017 IHI Forum included some impressive and brave thinking, things that stoked my optimism, examples of people who had figured out useful ways to keep caring central to their jobs as healthcare providers, including:
- A physician, Rana Awdish, who, on the last day of her residency, had a tumor rupture in her liver. This lead to a scene on the operating table. There, in her own hospital, through her stupor, she could hear someone say that she was “circling the drain.” She pulled through that event. But days later, still in the hospital, all by herself and unable to call out, she had to reach out to press the button and call a code blue on herself, as she lay in her bed, drowning in her own fluids as they redistributed into her lungs. She said she believes her wound was “a gift,” and has given her a keener eye for the system problems that demoralize caregivers and threaten patient health.
A heartening story of a hospital that pays for groups of caregivers to go to dinner together every couple of months so that they can talk with one another about their experiences. The dinners were described as a kind of symbiosis--commensalism--and this eating together has brought these employees to care for each other, as well as their patients, in ways that they hadn’t before.
Helen MacFie and Lorra Brown, who lead Lean projects at the MemorialCare network of hospitals in Southern California. They spend their work days talking about systems. AND, their concern for others was palpable. MacFie and Brown believe an improvement project is probably incomplete unless it has lead someone to cry happy tears. The pair led a session with an audience of hundreds, encouraging hospital leaders from around the country to hand the tools over to front line employees, the ones who really know how to make meaningful change where it matters.
Your Personal Burnout Assessment
Can you make your workday happier with only a smidgen of effort? It does seem that some small interventions can go a long way. Together with researcher K. Carrie Adair and others at the Duke Patient Safety Center, Bryan Sexton directs the WISER study, which is designed to assess burnout and increase emotional resilience among healthcare workers.
Online, you can access their free, HIPAA-compliant Stress-Reduction Assessment and Resilience Program. For a peek into their hypothesis about strengthening resilience, check out this seven-minute video. (WARNING: this video is pretty fun.)
This quick summary only scratches the surface of the things I learned at this year's conference. If you'd like to know more about what I learned, and about how SHARE is applying new ideas, let's talk. Drop me a line: firstname.lastname@example.org. As always, thank you for reading . . .
UMass Memorial is currently encouraging employees to comply with the hospital flu vaccination policy. At our hospital, whether you get the shot or decline, you are supposed to turn in one of two forms to Employee Health: either the hospital flu vaccine form, (which you can bring with you when you get your shot to have completed by your own regular care provider, drugstore clinic, etc.) OR, the declination form, if you choose not to be vaccinated.
Hospital-sponsored flu clinics are listed below. The Centers for Disease Control recommends vaccination for most individuals over six months of age, especially those who work in healthcare. This short video featuring UMass Memorial physician Dr. Fozia Qamar addresses some of the most common questions about the vaccine.
As in previous seasons, when flu season hits, the hospital plans to require unvaccinated employees working in patient care areas to wear a mask.
UMass Memorial Flu Clinics 2017
Remember to bring your Kronos' Badge --OR-- Driver’s License with you.
Monday 12/18 University Campus RM HB 376 7:00 a.m. -3:30 p.m.
291 Lincoln St Suite 100 7:00 a.m. – 5:00 p.m.
Tuesday 12/19 University Campus RM HB 376 6:30 a.m. -3:30 p.m.
291 Lincoln St Suite 100 7:00a.m. -5:00 p.m.
Wednesday 12/20 University Campus RM HB 376 7:00 a.m. – 3:30 p.m.
291 Lincoln St Suite 100 7:00 a.m.- 5:00 p.m.
Thursday 12/21 University campus RM HB 376 6;30 a.m. – 11:30 a.m.
Memorial Campus RM MB 2624 12:30p.m. – 3:30p.m.
291 Lincoln St Suite 100 7:00 a.m. – 5:00 p.m.
Friday 12/22 291 Lincoln St Suite 100 7:00 a.m -5:00 pm
It’s a great time to be online with AFSCME's Free College benefit.
Spring 2018 classes start January 16th, so don't delay.
Get started right away to take advantage of this opportunity for you and your family, and you won’t have to pay a penny out of pocket.
Thousands of AFSCME members have already signed up for classes and are sharing this benefit with their spouses, children and grandchildren as well. Spouse to spouse, parent to child or grandparent to grandchild, AFSCME’s partnership with Eastern Gateway Community College allows members to share this valuable college degree opportunity awhere it means the most. Right in your own home with your own family!
Eastern Gateway Community College is a public, fully accredited, open-access college in Ohio, and credits are transferable. No entrance exam or placement test is required; you only need to complete the EGCC application, send in your high school or GED transcript, and apply for and use any available federal financial aid. AFSCME Free College will cover the difference for tuition, fees and e-books.
The AFSCME Free College benefit is bigger and better than ever, so spring into action with us this January.
Visit us at FreeCollege.AFSCME.org or call toll free at 1-888-590-9009 to take the next step to a brighter future.
- Discover personal interests, skills, and work values
- Identify factors that influence career development
- Explore career options
- Locate sources of career information and support
- Determine next steps and develop a plan to achieve goals
- Contact Jackie Kaczowka, Administrator Center for Workforce Development at QCC at 508-751-7911.
- You will be asked to provide your name, address, date of birth, and email address.
- Complete an online* assessment prior to your meeting. Instructions will be emailed to you upon registration. The assessment takes approximately 20 minutes to complete.
- After meeting with the counselor and reviewing your report, a follow up meeting will be scheduled.
SHARE Organizers Jihelah, Eve, and Dylan
collected signatures outside the White City Trader Joe’s this week!
Most SHARE members are getting a 2% across the board raise, plus the annual SHARE platform movement amount. The across-the-board raise keeps you up with inflation, and the platform movement gives you credit for another year of experience and moves you up toward the grade max.
For more detailed instructions about using the pay grids -- or if you current pay is between platforms, at max or over max, or in a grade without platforms -- please contact the SHARE office for help. 508-929-4020
Nine hundred attendees, give or take a few. That’s how many people popped in last for SHARE’s 20th Anniversary Celebration on the University Campus. SHARE members came down during lunchtime to the Faculty Conference Room from desks and bedsides and lab benches, and even bussed over from other campuses. Thank you to everyone who made time to make the event such a success!
|SHARE-UMMS EBoard Member AJ Iaconi|
describes how a Joint Working Group
at the Critical Care Unit has improved working conditions
and patient care
Support from an Old Friend
|Congressman Jim McGovern|
commended the courage of employees
who voted to unionize
As he looked over the crowd, Jim McGovern noted members of the senior leadership team participating in our big day. He called it a testament to SHARE's commitment to partnership and non-adversarialism. As he pointed out, especially in those earliest days, University and Hospital management have not always recognized the value of our union. He praised our union's earliest pioneers, who didn't know how management would react, and had to believe that we could create the kind of union that would make our community stronger.
Congressman McGovern remembered our earliest days so well that he even teased us about the unscoopable frozen-solid ice cream that we chiseled into servings at that ice cream social, back-in-the-day. And he encouraged us to continue being brave in our efforts, saying that SHARE members were not only important to one another in the room, and to our hospital, but because we’re a vital union that makes the middle class possible.
|SHARE Rep and PCA Kona Enders|
describes how SHARE members
|SHARE Hospital Treasurer Kathy Girouard|
and Organizer Dylan Goodman
tended the photobooth--until the crowds took over the space
New SHARE/JOIN Fellow Eve Feldberg explains
how an increased minimum wage
benefits SHARE members and other members of our community
|Nice shout-out from Congressman McGovern on his Facebook page!|
- Food! Including sub sandwiches, homemade treats, and -- of course -- chocolate!
- Songs! New and old, written by SHARE members
- Special guests! Including Congressman Jim McGovern, returning to congratulate our union, which he championed on our campus 20 years ago
- Raffle! Enter to win one of several baskets. All proceeds go directly to support the Cancer Walk
- Memories, Friends, and More! Including free SHARE Union schwag!
- Come to our keystone event, the 20th Anniversary Celebration, on September 21st.
- Bring a plate of finger foods to that party.
- Email a photo of yourself, along with a quote about what SHARE means to you, to email@example.com.
- Print a flyer or three, and post them in your area.
- Send an entry to the Great SHARE Recipe Swap.
- Hand out postcard invitations to friends and co-workers (ask your SHARE organizer for some, or contact the SHARE office: 508-929-4020).
- Help plan to celebrate on your campus . . . contact your SHARE organizer for details.
- Subscribe to the SHARE blog.
- Warm up your voices and be ready to sing.
- Ask your co-workers to do any of the above!
SHARE Union Co-President Bobbi-Jo Lewis
on deck to be recognized
during the pre-game ceremonies
|HUCTW member Martha Vedrine |
singing the National Anthem
|Bobbi-Jo's kids at the game:|
SHARE member Emily Anderson
and her brother Tyler
- In-class hardware issues
- Class location
- Accessing the Epic Playground
- Ensuring accuracy with meal count
- Consistency between trainer instructional delivery
- Trainers not always able to respond to UMMHC policy related workflow questions
- Take strong notes and write down as much as you can. This will be a great reference come GoLive.
- Keep your classroom materials, you will need these to practice in the playground.
- Practice in the playground often.
|Deb Clark, standing for a strong contract|
on the University Campus
After our most recent contract negotiations, I sat down with Deb Clark, a long-term UMass Memorial employee and SHARE union leader. She’s got a unique perspective on our contract and negotiations. Deb is a veteran negotiator and member of the SHARE Executive Board. Incidentally, in the past, she’s also been laid off from the hospital three times, and has intimate familiarity with SHARE’s work-security policy.