ICD-10 Goes Live

Many SHARE members have been working very hard to prepare for today. We wish you well this week! It’s been years coming, and, as you’ve probably heard, the ICD-10 coding system goes live today, in healthcare facilities around the country, including our own hospital. The current 19,000 codes used to define healthcare diagnoses, treatments, and procedures will expand to cover 142,000 unique codes.
It will be a big transition, and transitions always involve unknowns. But SHARE coders couldn’t be better prepared, and we’re well-situated to take good care of our hospital.
Kathy Girouard (pictured), a member of the SHARE Executive Board, and a coder in the Heart and Vascular Interventional Laboratory (HVIL), explains that the job has always been difficult, and misunderstood. “A lot of my friends outside the hospital don’t understand what I do at all. Sometimes they even ask me, ‘Kathy, what do you do all day with codeine?’ The whole idea of coding is new to them.”
“When you’re doing the kind of coding that I do, you basically have to decipher a physician’s notes to figure out what they did with the patient. You end up having to understand procedures almost like you’re the doctor,” Kathy says with a laugh.
Coders at UMass Memorial have invested a lot of their time preparing for the new coding system. Some have likened it to speaking an entirely new language. A recent article in Scientific American, “Why You Should Care About the New Major Changes in Medical Billing,” explains that the new codes are often extremely specific. For example, the new codes can pinpoint more precisely the location of bone and tendon injuries, or the particular trimester of a pregnant patient.
The information is necessary to properly reimburse the hospital for the care it provides. The massive overhaul has some industry analysts worried that reimbursements will be delayed, or that errors will leave hospitals with some services unpaid altogether. Some physicians in other hospitals worry that treatment authorizations could be delayed, too. The Centers for Medicare and Medicaid Services, anticipating some confusion, has pledged to honor valid insurance claims that are within the right category, even if the specific code isn’t exactly right.
“We’re as ready as we can be,” Kathy Girouard says of the coders. Although that job title is now a hot commodity on the job market, SHARE members plan to use their years of experience to transition and implement the new coding system right here. Many have trained intensively for hours each week for the past two years.

The short-term effect of the new codes will likely involve some confusion throughout healthcare. However, in the long-term, the compilation of more specific data is expected to lead to better understanding of some medical conditions, breakthroughs in treatment, and better diagnosis of problems within healthcare delivery itself. We’re looking forward to using the new knowledge to take even better care of our patients, and proud of the work that SHARE members have done to get us here.

Five-Tidbit Friday: September 25, 2015

Welcome to Fall! For SHARE-UMMS, Summer closed out in a lovely way. Altogether, over a thousand members of our community participated in last week’s Chocolate Day, including SHARE members, other hospital and university employees, medical students, senior administrators, and even a few children. But now, it is time for another Tidbit roundup. Here are five notable and timely items:

  • This week, UMMHC and UMMS have been screening The Connection, a film about the science of mindfulness. UMass Medical School’s Center for Mindfulness has long been at the forefront of this research. The CFM provides an eight week stress-reduction program, which several SHARE members have attended. SHARE-UMMS Treasurer Kathy Bateman says she loved the program, and would attend again. “I learned ways to relieve stress right at my desk. I’d recommend it to anyone,” she says.
  • Employers are starting to catch up with the value of the research being done at UMMS. Internet-search giant Google (considered by some to be the best employer in the country) has even developed its own in-house emotional intelligence training program called “Search Inside Yourself” (Get it? It’s Google, after all.)
  • Any list of Tidbits would be insufficient to tackle an issue as serious as mental health.  That said, please know that there are many free and low-cost mental health tools available. We recently came across this useful (if somewhat glib) resource list. The list begins with a series of apps, most of which are designed to help build grit and brain muscles, and moves through to a valuable collection of hotlines and support groups. For more local services, please see this list of mental health providers in Worcester.
  • Mindfulness and self-care are only part of the equation toward improving what we do, of course. Right now, the work confronting almost every SHARE member is unnecessarily complicated, difficult, and frustrating. We want to eliminate needless headaches. We know that frontline employees need to be the ones to design work-systems. Too often our work requires heroic effort to do a good job, and there are too many pitfalls along the way. Our union is working to enable SHARE members to develop structures that minimize the likelihood of error, and make it easier at the end of the day to see more good outcomes coming from our hard work. One way you can improve work processes in your own area is to submit an idea to your department’s Idea Board. If you have questions about how to do this, or concerns about the effectiveness of your area’s Idea Board system, please contact Will Erickson in the SHARE office.
  • On a lighter note, you might, given its popularity, have already seen this related talk by researcher Shawn Achor. But in case you’ve missed it, here’s a link to “The Happy Secret to Better Work.” It’s funny and smart, and only a little over twelve minutes long.

The weather report looks beautiful for the next few days. Good time to get outside and move around.  It’s not too late to register for The UMass Medicine Cancer Walk, which has been an effective fundraiser for cancer research at UMass, and a meaningful event for cancer patients, their friends, and their families, including many SHARE members. See you here next Friday. Hope you have a great weekend.  

Raise Time Is the Time to Evaluate Your Retirement Strategy

With the SHARE raise coming in October, this is a good time to think about starting or increasing your 401K deduction. Some folks choose this time to increase their contribution because they say they won't miss the money as much if the deduction starts at the same time as the raise.

While all SHARE members automatically accrue toward retirement through the Defined Benefit Pension, the UMass Memorial 401k plan allows you to save for retirement, pre-tax, with UMass Memorial contributing too. If you’ve been to a SHARE Retirement Training, you know that experts retirement say we should think of a solid retirement income as a three-legged stool, with the pension serving as one leg, Social Security as a second leg, and your total savings functioning as the third leg.

Though the coming raise is designed to grow your income ahead of inflation, lots of people need that raise to live on. Deciding the save money with the 401K is a tough choice for many SHARE members. The younger you start, the less you have to take out of your check each week to reach your goals.

Memorial CT Technologist and SHARE Executive Board Member Jay Hagan has served as a member of the SHARE team that has negotiated with management about the current retirement benefits. “I think a lot of SHARE members don’t realize they’re leaving money on the table if they don't save through the 401k,” he says. “My financial advisor tells me, 'if you can afford it, the employer-match is really free money.' You could think of it as the hospital paying you to participate. If you don't use the match, it's like giving the money back.”  

UMass Memorial adds $.25 for each dollar you contribute to your 401k, matching up to 1% of your pay. The importance of investment savings increases in 2017, when the hospital will phase-in changes to the pension accrual rate. At that point, the UMMHC match is scheduled to increase to $.50, and up to 2% of your pay.

If you have questions about SHARE’s negotiated retirement benefits, please contact the SHARE office. If you have questions about your own 401k, contact Fidelity Investments at 800-343-0860, or log on to your Fidelity account at www.fidelity.com/atwork.


Free Film Screening: The Connection


    Over the next week, UMass Medical School and UMass Memorial Hospital will be screening The Connection, a documentary film about "the remarkable link between your mind, body & health." For a preview, you can watch the official trailer, or the first fifteen minutes of the film free online. For more information about the screenings, see the information from the event flyer below.




    • Learn more about the practice of mindfulness and the numerous resources available at our academic medical center.
    • After viewing the 70- minute video, participate in an interactive discussion and learn about mindfulness programming and new resources to continue or adopt a mindfulness practice. 
    • We encourage you to take the time to learn about the benefits of mindfulness for yourself and our patients.
    University Campus
    • Monday, September 21, 12:00 pm (Lazare Auditorium)
    • Friday, September 25, 12:00 pm (Lazare Auditorium)
    South Street Campus
    • Monday, September 21, 3:00 pm (Amphitheater)
    • Tuesday, September 22, 3:00 pm (Amphitheater)
    Memorial Campus
    • Monday, September 21, 3pm (Amphitheater)
    • Wednesday, September 23, 3pm (Amphitheater)
    Hahnemann Campus
    • Monday, September 21, 11:00am (Ann Nemitz Room)
    • Monday, September 21, 12:30 pm (Ann Nemitz Room)

    HealthAlliance-Burbank
    • Wednesday, September 30, 6:30 pm (Simonds-Hurd Complementary Care Center)

    Five Tidbit Friday: September 18, 2015

    Happy Chocolate Day! If you're on the University Campus today, please stop by to enjoy some tasty treats and good fun hosted by our sister SHARE union at UMass Medical School. The festivities will run from 11:30-2:00 in the Faculty Conference Room adjoining the main UMMS lobby. Everyone is welcome.

    This Labor Day yielded a bumper crop of media pieces about work and unions. This week’s Five Tidbit Friday rounds up some recent worthwhile reads (and a video) about wage inequality, the minimum wage, the decline of the middle class, and what we can do about these things.


    • In this video, economist and former US Secretary of Labor Robert Reich explains why Americans need stronger unions.

    • In “America Doesn’t Need a Raise, We Need a New National Norm for Wage Growth”  MIT Professor of Work and Employment Research and Engineering Systems, Thomas Kochan, makes a call to “reverse three decades of wage stagnation and rising income inequality,” pointing out that “analysts have begun to recognize that the long-term decline in unions and worker bargaining power accounts for a sizable portion of the problem.” He encourages readers to “rally around a simple norm that all workers should share fairly in the economic growth they help produce.”

    • This recent Op-Ed piece published in the LA Daily News, “Americans Should Think Bigger than $15 an Hour for this Labor Day” was written by Cherri Senders. (Senders serves as founder and publisher of www.labor411.org, a consumer guide to goods and services whose employers treat their workers fairly with good wages, benefits and working conditions.) Although there are lots of good reasons to increase the national minimum wage, Senders argues that “a $15 minimum wage is hardly a panacea for a country whose middle class has been declining for more than 30 years.”

    • Here, Ralph Nader gives his explanation of “Why Labor Day Matters,” claiming that “commercialists have transformed Labor Day into a reason for shopping. The fact that Labor Day was conceived as an occasion dedicated to America's workers and what they have endured is sadly under-acknowledged and unappreciated.”

    • And, finally, this longread. “Can Millennials Save Unions,” which appeared in a recent issue of The Atlantic, speculates about the future of labor by looking closely at events in the news right now. It’s worth the time. But, if you want a quick summary, we’ll just mention that this article . . .
      • Traces recent union organizing at Gawker and Salon, in the NCAA, and at NYU.
      • Describes how millennials’ values overlap those of unions. (Speaking about a large-scale survey conducted by PricewaterhouseCoopers, the article claims that "Without discussing unions at all, the firm . . . found that younger workers share concerns for some of the very things that unions have sought for generations.")
      • Explains that lack of work experience, and particularly experience with unions, leaves millennials with questions about unionization, and skepticism about established union hierarchies.
      • Points out that, "In general, if you ask the majority of workers, ‘If you could have a union, would you like that?’ they say yes, but the opportunity to do that is rather limited” because of broken labor laws and widespread employer opposition.
      • And, too, goes on to predict challenges to the future of organized labor.

    Want more tidbits? Just click the “Tidbit” label in the sidebar (or here). Then your screen will fill up with every tidbit we’ve ever posted. (We only started last month, so it’s easy to catch up.) See you here next Friday. Hope you have a great weekend.

    Congratulations to the Winner of the Murray Wagner Laughlin Scholarship


    Congratulations to Xoyoan X. Colon Vega, who was awarded the Murray Wagner Loughlin Scholarship at this year's Central Massachusetts AFL-CIO Annual Labor Day Breakfast.

    While the Labor Day breakfast up the Pike in Boston captured the national spotlight this year with President Obama and Labor Secretary Perez in attendance, the Central Massachusetts AFL-CIO hosted another inspired and dignified event. Attendees included union members and leaders from throughout the region, as well as leaders from the United Way, Worcester Mayor Joseph Petty, and Attorney General Maura Healey. The breakfast featured a keynote address from Congressman Jim McGovern.

    Xoyoan is entering college to study automotive mechanics. His father works professionally on large truck engines, and Xoyan is considering that path, too. Xoyoan's mother, Ana Myriam Vega, is a former SHARE member, having worked as a senior administrative secretary in the Department of Pediatric Surgery. 

     Laurie Lynch, a member of the SHARE union organizing staff who also attended the breakfast, said that Xoyoan told her he was extremely grateful to our union for the award. He also wanted to express his faith by sharing a Christian Bible verse that he finds meaningful, Isaiah 12: 2, which reads, "Surely God is my salvation; I will trust and not be afraid. The Lord, the Lord is my strength and my song; He has become my salvation."

    This year, a total of $13,500 was awarded to nineteen scholarship recipients. The scholarships are presented each year to graduating high school seniors who will be going on to college. The student must be a member of a union local affiliated with the Mass AFL-CIO, or the child or grandchild of a member. The program intends to expand its scholarship offerings next year. SHARE typically receives announcements for the AFL-CIO scholarships in March. Keep your eye on this blog, where we will pass along any news of scholarship opportunities made available to SHARE members.


    Sticking Together - Lessons from Next Door

    If you work on the University campus, you may notice that some SHARE members, those who work for UMass Medical School, are currently getting copies of a new union contract. Last year, our sister union settled a good agreement with the University. (The School SHARE local has almost 500 members, state employees, with a separate contract from our 2,600-member Hospital SHARE local.) 

    It was a year-and-a-half long contract campaign and, among other things, the members created this beautiful signature poster, supporting their negotiating team:



    The poster is a positive statement about who the union's members are, the work that they do, and what they care about. And, at the same time, the fact that over 80% of the union's members signed their names in support sends an unmistakable message that they were connected, paying attention, and willing to help move negotiations forward.

    That message was delivered to the management negotiators, some of whom had raised questions about whether the negotiating team was really representing the interests of the other members. Answering that question, firmly and respectfully, was one important factor in bringing negotiations to a successful conclusion.

    A year from now, we will be negotiating our next contract with the Hospital. It is not too early to be thinking about our strategy. The conversations we have with each other now and throughout this process are at least as important as the conversations we will have at the table with the management negotiating team. Stay tuned. We'll be doing lots to prepare, through surveys, and information meetings, and many, many conversations. 



    Raises Are Coming in October

    In your October 16th paycheck, you should notice an uptick in your pay. The last of the four SHARE raises negotiated under the current negotiated agreement with UMass Memorial will become effective at the beginning of the 10/3/15 pay period.

    The raise averages 3%. It includes two components: an across-the-board raise that all SHARE members will receive, and an increment raise that recognizes all of the SHARE members who have logged another full year of service to the hospital, and keeps everyone moving through their pay grade. More specifically:
    • The raise is $.23 + 2% per hour, for an average of 3%. 
    • The flat rate of $.23 is an average of 1% for SHARE members, and is added to every SHARE member's base pay. 
    • The 2% is added to your base rate if you are below your grade maximum. 
    • If you are at or above your grade maximum, you get the 2% as a one-time bonus. 
    • The grade minimums and maximums will go up by $.23, to keep up with inflation. The additional 2% moves you up within your grade toward your grade maximum, unless you are already at max.
    To read the contract language that describes the raises, look here.

    The negotiating team will begin negotiating a new contract in the new year, which will be effective October 2016.

    Any questions? Call SHARE at 508-929-4020 and leave a message on the general voicemail. One of the SHARE staff will call you back to answer your questions.

    Five Tidbit Friday: Eighteenth Anniversary Edition!

    Today, September 11th, is rich with historical significance both for our union (SHARE turns 18 years old this week), and also, we remember respectfully, for our country. It’s been a busy time for many of us in SHARE, with Summer ending and the new school year beginning, the Labor Day weekend, preparation for next week’s Chocolate Day, and, it turns out, some nice recognition in the hospital for several SHARE members. Accordingly, here are our five informal, informational tidbits for the week:

    1. We want to say a hearty congratulations to the SHARE members and their colleagues on 5 East, who were named “Innovators of the Year” at this year’s Champions of Excellence Celebration. The event also recognized the important and inventive projects being done by SHARE members in the 3 Lakeside Step-down Unit, 4 East, the Anticoagulation Center, the Family Medicine Clinic, and the Cardiovascular Clinic. Nice work, and congratulations to you all!

    1. SHARE seeks more makers & bakers for Chocolate Day. If you would like to share your own fudgy, crunchy, chocolatey contribution at the festivities next Friday on the University Campus, or your recipes for chocolate goodness, please leave a message at the SHARE office (508-929-4020) or email martha.robb@theshareunion.org for details.

    1. Following up from last week’s Labor Day post and tidbits, we note that Labor Secretary Thomas Perez joined President Obama in Boston to celebrate Labor Day. President Obama signed an Executive Order that requires federal contractors to allow employees who work on Federal contracts to earn up to seven paid sick days a year. This will give about 300,000 working Americans access to paid sick leave for the first time.

    Also, before leaving town, Secretary Perez dropped off an op-ed piece at the Boston Globe for Labor Day, in which he writes about the importance of workplace democracy in America, pointing out that “employers need to recognize their responsibility — to their workers and the nation — to help make sure that prosperity is broadly shared,” and that, “We should be amplifying workers’ voices, not silencing them.”

    1. Secretary Perez’s comments jive with a report released earlier this week by the Center for American Progress in conjunction with researchers from Harvard and Wellesley Universities. Entitled Bargaining for the American Dream: What Unions Do for Mobility, the report details their findings, including:

    • Areas with higher union membership demonstrate more mobility for low-income children.
    • Areas with higher union membership have more mobility as measured by all children’s incomes.
    • Children who grow up in union households have better outcomes.

    1. Speaking of chocolate: What?! Your mom never sent you the recipe for Two-Minute Chocolate Mug Cake? You really should know how, in a pinch, to swap out your healthy after-dinner square of dark chocolate for something gooier and more celebratory.

    We’re looking forward to more chocolate recipe swaps next week. If you’ll be pedalling in the  UMass Memorial Health Care Caregiver and Family Member Bike Ride tomorrow, ride safe and have fun. See you here next Friday. Hope you have a great weekend.

    Five-Tidbit Friday: September 4, 2015

    Happy Labor Day! Again, to all of you who are working this holiday weekend, thank you! And, happy new school year. Whether you're helping the students ease into a new year at UMMS, or getting the students in your own home back into the groove, we hope things are off to a smooth start. Here's a handful of things worth noting this week:

    • You've likely seen in the local news that, this Labor Day, President Obama will be around the corner at the 2015 Greater Boston Labor Council Labor Day Breakfast. 
    • But did you know that, leading up to Labor Day, US Labor Secretary Tom Perez has been doing a tour of US cities, meeting with workers around the country? He's been blogging his travels. And it's in that blog where we found this statement, in the entry about his Detroit stop: For generations, there has been a direct link − not just correlation, but direct causation − between a thriving middle class and a vibrant labor movement. Membership in a union lifts up workers, empowering them with a voice on the job that translates into better pay and benefits. 
    • Of course, there's still much to do to strengthen the middle class. For example, millions of working people don't get time off for holidays or vacations, including Labor Day. We're looking forward to more vibrancy, doing more good work through our own Union. And we're excited to see groups like Raise Up Massachusetts and Fight for 15 pushing to make paid family and medical leave, and a living wage, a reality in the communities around us.  
    • September is also Childhood Cancer Awareness Month. Thanks to advances in research and treatment, the five-year survival rate is 83 percent for all childhood cancers combined, up from 58 percent in the mid-1970s. We're grateful to have fantastic Pediatric Cancer care in our own hospital, for local resources such as Why Me and Sherry's House which do so much to support patients and their families in hard times, and that, as always, the Boston Red Sox are coming out big in support of childhood cancer cures.
    • And, finally, SHARE turns eighteen this month! In 1997, on September 9th, 10th, and 11th, SHARE members voted in favor of having a union, and having a greater say in their worklives, and in making UMass Memorial and UMass Medical School better places to work and receive care. Happy birthday, everybody!
    See you here next Friday. Hope you have a great weekend.

    Labor Day


    Happy Labor Day! Of course, in a hospital, no holiday is a break for everyone. Thank you to those of you who will be caring for patients and keeping our hospital running this Labor Day weekend.

    In honor of the occasion, we've reprinted this op-ed piece that ran in the Boston Globe a few years ago. It contains some important ideas for unions. The letter was written by representatives of two of our sister unions, unions that have worked closely with SHARE, and who share our values and vision. Enjoy!



    A Conversation with Alana Wesson

    As a first installment in a series of profiles of SHARE leaders and members, we present: Alana Wesson! Alana is a Worcester native. She worked at the Memorial Hospital for 35 years, wearing a range of hats, in departments including Bed-Control, the EICU, and on many of the nursing floors at Memorial. (She spent a year at Hahnemann, too, but who's counting?) Alana spent some of that time as SHARE co-president, before joining the SHARE staff as a full-time organizer.


    And now, we are sorry to say, Alana has rented herself a condo near the coast. She works at a charming little inn, and intends to spend as much of her time as she can combing the shore for beach glass.

    Alana has been a good friend to many in our hospital community. I’m really lucky to have been one of them. I wanted to ask Alana for a few candid thoughts about her work in the hospital and with our union, for posterity, and, more selfishly, for advice. Here’s how that conversation went . . .
    KD: What’s been your favorite job?

    AW: Bed control. I served a lot of people in that job, a lot of patients. And doctors, and the OR. I made a really broad range of connections. I liked being able to build rapport with everyone, and helping people, expediting funeral arrangements for families, helping them sort out hard times.

    KD: What’s the weirdest thing you’ve ever had to do in the hospital.


    AW: In the old days, it was a lot different. A lot of weird things. Once, when I was working a clerical job, I got sent to the the morgue to search out paperwork that had been left with a patient. Another time I was threatened with a gun. It was over the phone, but still, scary before the police met up with him. Then there was the psych patient who got pretty attached to me. That was something. Not romantic or anything. Really sweet, actually. He was a smart kid. It was just so much different. One time, my husband’s dog got a fishing lure stuck in his mouth, and an intern offered to meet up with them in the ER and take it out.

    KD: What do you find to be changing in the hospital over the years?

    AW: If you talk to people who’ve been around the hospital for a while, they say “there’s less laughter now.”

    KD: Well, there are definitely fewer dogs. How was the hospital more fun before?

    AW: Everyone was like family . . . nobody felt as though their titles made them better. Doctors, PCA’s, housekeepers, we were all friends. We even had strong bonds with patients. Sometimes I’d go to lunch and take it in a patient’s room. Everybody knew and helped everybody.

    KD: Is the workload too heavy now?

    AW: It’s always been a lot. I couldn’t have worked any harder back then. Some days I left work with chest pains. I don’t think it’s the workload.

    KD: How much do you think it was because everybody knew everybody in the hospital?

    AW: Well, yeah, that’s part of it. But PCA’s weren’t there forever. There were always new faces. We just all felt like we were part of a community that took care of each other. We knew each others’ kids and husbands. We vented. We supported each other. We had a lot of fun and took care of patients. Going to work was a pleasure.

    KD: There’s nothing like working with good people. What do you think makes for a good supervisor?

    AW:  I think they’re somebody who’s got your back. I had great managers when I was working the nursing floors. If we got going too much, one boss would come out and ask, “What? Is there a comedy routine out here?” We knew she was for her workers. We respected her. If she was disappointed, that’s all it took to get us back on track.

    KD: What’s your biggest disappointment as a SHARE rep?

    AW: There’s one particular member, I couldn’t save her job. She was making so many mistakes and the manager wanted to get rid of her.

    KD: Did you ever surprise yourself with your abilities?

    AW: Before I came to SHARE, I never thought I’d represent anyone in a mediation. I'll never forget the first time I realized that I could help someone get her job back. I really knew what I was doing. I had developed relationships with everyone in the department. It was obvious that this woman’s manager was looking for a way to get rid of her, accusing her of mistakes, disciplining her for “seeming grumpy,” nitpicking things. When this woman was laid off, she had decades of seniority. I could see that coming before it happened. Knowing everyone and knowing the department so well made it even easier to point out all the information they were withholding from the mediator.

    KD: That brings up a common complaint about unions: that they spend too much time and money protecting bad employees. How do you respond to that?

    AW: I’ve made mistakes. I’ve seen employees termed for making almost the same mistakes. Making a mistake doesn't make you a bad person. It’s not good to make mistakes. But when you’re talking about errors, they have to be attached to the procedure, too. I want things to be fair. Employees need to know that they’re going to have a fair process. That’s the right thing. It shouldn’t seem like a courtroom when you’re talking about a mistake at work. Employees deserve to have someone help them through that.

    KD: Chocolate Day is coming. Tell me about your strongest association with the word “Chocolate.”

    AW: Right away I think of Cherry Bombs from Wholly Cannoli. They have to be from Wholly Cannoli.

    KD: I love those things. They’re awesome. Thank you so much for everything, Alana. We’re really going to miss you.

    AW: Thank you. I’m going to miss every single one of you so much.

    Five Tidbit Friday: August 28, 2015


    This week's Five Tidbit Friday is all about SHARE, a preview of things to come. (Not that there haven't been significant happenings in the outside world, including the NLRB's Browning-Ferris decision earlier this week.) We'll be talking and posting about all of these items with more detail soon:

    • Raises are coming in the first week of October 2015. This raise is the final negotiated raise of the current contract period, which runs until October 2016.
    • Raise time is a smart time to assess your financial plans for retirement, and consider your 401(k) contribution, as we'll discuss in an upcoming post.
    • Of course, we intend to negotiate more raises in the coming contract. We've consistently negotiated strong contracts with good benefits, including our defined-benefit pension and health insurance. We expect the SHARE negotiating team to begin meeting with hospital management next year. This time we're setting our sights on improving our hospital culture. Right now we're having preliminary conversations with SHARE members throughout the hospital system about what we could negotiate to make it feel better to come to work every day.  
    • Speaking of the contract, we've refreshed the "Contract" tab above with a single searchable and printable document. This contract includes all of the current policies and agreements we've negotiated, as well as SHARE's guiding philosophies and principles.
    • And finally, a request: if you'd like to give a shout out to a fellow SHARE member, let us know! Is a SHARE member really helping you in your job? Doing something to make the hospital better? Taking great care of patients? We'd love to recognize them here. Send an email to kirk.davis@theshareunion.org, or call 508-929-4020, and let's share the kudos.

     See you here next Friday. Have a great weekend.

    Five Tidbit Friday: August 21, 2015

    Welcome to the first installment in a new SHARE blogging experiment: Five Tidbit Friday, five observations about SHARE members and our community, and about the broader world of healthcare, personal health, higher education, labor, workplace issues, etc. Here’s five things we note this week:
    • The UMass Medical Farmers’ Market has gotten really good, with lots of fresh and local food right on the quad. It’s happening every Tuesday from 1-5 pm through October.
    • And, Labor Day is coming. One particularly fitting way to spend the day would be at the Bread & Roses Heritage Festival in Lawrence. The festival’s mission is "to recognize, commemorate, inform, and share the labor history and social justice legacy of Lawrence's 1912 Bread & Roses strike with Lawrence's present day residents and people ​​worldwide."

    See you here next Friday . . .

    The Patient Portal

    There have been multiple postings about Electronic Health Records (EHR) on the SHARE blog recently because, since the hospital implemented the Fair-Warning audit system, SHARE Reps have seen a distinct rise in the number of members being disciplined for accessing records inappropriately. Things aren’t as they used to be. Many rules have changed. People have even gotten in trouble for looking up an appointment time for their own young child. See these previous posts for more information about accessing Electronic Health Records and Fair Warning.
    When someone gets in trouble for improper use of EHR, the employer quickly points out that employees who wish to look up appointment times, pay bills, etc., should use the Patient Portal. If you haven’t yet signed up for the Patient Portal, consider doing so now; that way it’s all set up before  you have an urgent need for the information there.  If you're unfamiliar with it, the hospital's Patient Portal website describes the site's features, and how to sign up.
    We would love to know your experience getting signed up. If you've experienced problems getting access to Patient Portal through your provider, or have had problems with the site itself, we would like to know your story, so that we can help the hospital know how to improve the system. It’s only fair that they make the system usable. If you have questions or concerns, please send an email to kirk.davis@theshareunion.org, or call the SHARE office (508-929-4020).

    Chocolate Day 2015: Save the Date

    Members of our sister union at UMass Medical School have much to celebrate. They are currently receiving copies of their new contracts; Labor Day will be here soon, along with the beginning of the new school year; and, together, we will all soon be celebrating our 18th year as a union.

    Accordingly, you're invited to save the date for one of the finest SHARE traditions, CHOCOLATE DAY! We will be spreading chocolate-y cheer throughout UMMS in September. If you happen to be on the University campus, please plan to stop by and join the festivities at the main event:

    Friday, September 18th, on the Main Campus, Faculty Conference Room, from 11:30a-2:00p

     Chocolate Day has been a tradition since 2005. Everyone is welcome to join us in the celebration -- SHARE members from the School and Hospital, other union members, non-union staff, managers, doctors, students, friends, family.

    We encourage you to support our friends in the Medical School, and to show off your own chocolate handiwork by donating some homemade chocolate goodies to Chocolate Day.

    New Hospital Form for Use of Sick Time

    If you have recently taken sick leave from work, you may be wondering why the hospital has asked you to fill out a form describing your reason for being away.
    Last Fall, Massachusetts voters voted overwhelmingly in favor of a ballot question about earned sick time. The proposal aimed to provide sick-time accrual more broadly to Massachusetts workers, with the intention that waitresses and per diems and adjunct teachers will no longer face a conundrum when they get sick: choosing between keeping their jobs -or- staying home to get healthy.
    When the new law was implemented, most of us were surprised to learn that it included a requirement that all employers keep records about absenteeism. Employers across Massachusetts are now scrambling to quickly incorporate this unexpected new record-keeping. UMass Memorial has followed the State Attorney General’s directive, as described in a recent News & Views, and is now requiring all employees to complete a form when taking sick hours from work. SHARE and UMass Memorial already have negotiated sick time policies; these new requirements seem unnecessarily cumbersome, and it's not surprising that some SHARE members are frustrated by this new form.
    Because this new aspect of the law was so unexpected, employers and unions across the state have many questions about how to handle it properly. For the moment, all SHARE members should know these two things:
    1. This is all in flux. We are talking about it with Human Resources, and getting it figured out.
    2. Until we have reason to understand otherwise, we recommend that all SHARE members fill out the form if they’re asked.
    We will keep you posted with developments. Please keep us posted if you have questions or concerns about how your department is working to comply with the new regulations.

    EAP & Thought for the Day

    “Don't let what you can't do stop you from doing what you can do.”  -John Wooden

    Quotes like this one can land in your inbox on a weekly basis, along with a short motivational message. To get yourself some regular inspiration, simply sign up for the free "Thought of the Day" email on the Employee Assistance Program webpage.

    We can't mention the Thought of the Day here without putting in a good word for the Employee Assistance Program itself. We consistently hear that the EAP counselors are thoughtful, wise, and helpful. And the SHARE organizing staff knows from personal experience that the EAP staff offers important support and guidance, regarding both workplace and personal issues, for employees of the UMass community. 

    About the EAP: The UMass Employee Assistance Program (EAP) is a workplace-based program providing consultation, assessment, intervention, information and referral for employees and their household members. The EAP offers personal assistance to address a variety of issues, including individual, family and work-related concerns. The EAP is free and confidential  to the full extent of the law.  Employees and household members can obtain assessment, short-term problem-focused intervention, and referral and information for treatment or other assistance.We are conveniently located in Worcester, MA and serve all of Central Massachusetts.

    NO Rep Vote On May 20

    VOTE CANCELLED

    This year, there will be no vote for Union Reps. The vote has been cancelled. Congratulations to all of our new and returning SHARE Reps!

    This message is an update from the letter that we previously sent to you at your home. There are now enough spots for all of the candidates because a nominee has since declined the nomination. Every position either had just the right number of candidates, or fewer. Our Elections Code says that all candidates are therefore considered elected.

    Thank you very much to those who nominated themselves or a co-worker to help keep our union strong.

    A full list of Reps and Executive Board members is coming soon. . . .

    Questions or suggestions about this website? Email kirk.davis@theshareunion.org