PCA STAFFING: New Guidelines, New SHARE Committee

Acute Care PCA’s made clear that expectations of them have been too heavy to provide the best patient care, and we’ve heard that. In our most recent Contract Negotiations with management, we developed new guidelines which are intended to help.
Changes will begin to roll out over the course of the coming year.  A PCA Staffing Committee--made up of SHARE PCA’s, Nursing Leadership, and SHARE Leadership--has begun meeting to oversee the process. They will also develop better standards for PCA orientation, patient-centered care, etc.  

In the new model of care, the responsibility for and management of each patient’s needs will ultimately rest on a nurse.  PCA’s will continue provide hands-on care for patients, working collaboratively under the direction of the RN. The new contract explains that the PCA will typically assist the RN with workloads based on one of the following two guidelines:

  1. Specific tasks that are assigned for multiple patients such as vital signs, blood sugars, weights, meal preparation, or ambulation

Or

  1. Single patients with multiple care needs such as personal care and activities of daily living. In this guideline, the PCA will assist the RN(s) with up to 6 - 8 patients for the day and evening shifts and up to 8 - 10 patients on nights.

This is a major shift, and we’ll be working to roll it out steadily, a couple of floors at a time. The full text of the new guidelines will be published in the new SHARE contract. (And you can read them online now, on page 18 of the SHARE/UMass Memorial Contract Agreement.)

We heard that you want to give good quality care, and you don’t always feel that you are able to do as well as you want to. We want this new process to provide thoughtful revision of the caregiving practice, with lots of opportunity for PCA’s to provide input and participate in the design. The PCA Staffing Committee will guide the process and adjust as other opportunities for improvement are found. We’re looking forward to involving everyone to develop better teamwork, and a spirit of working together.

Notes from the First UMMHC/UMMS Listening Session on Immigration

Notes from the First UMMHC/UMMS Listening Session on Immigration
Addressing the audience at Friday’s “Listening Session on the Executive Order on Immigration,” UMMS Vice Chancellor of Diversity and Inclusion, Deborah Plummer, worked to provide reassurances, pointing out that our institutions are firmly committed to supporting our international students and colleagues.
The overfull auditorium hosted an informal question and answer session relating to the recent Executive Order which prohibits entry into the US by people from Iraq, Syria, Sudan, Iran, Somalia, Libya, and Yemen. If you missed this one, the entire UMMS community is invited to attend the next

Listening Session on the Executive Order on Immigration
Tuesday, February 7, 12:00-1:00pm
In the Auditorium, 333 South Street, Shrewsbury Campus
Additionally, to address the great many specific legal questions, the Immigration Services Office and the UMass General Counsel’s office is hosting an


Immigration Law Discussion
Thursday, February 9th at 11:30am
In the UMMS Amphitheater in S2-102
Vanessa Paulman, UMMS Director of Immigration Services, highlighted that, at the heart of the University’s commitment, the UMass university system has signed on to the lawsuit brought by Massachusetts Attorney General Maura Healey, which directly challenges the legality of the Executive Order.


In this First Listening Session, there were more questions than answers, including:
  • How to best care for those refugee patients who are frightened, for legal reasons, about identifying themselves, and might be foregoing important medical care
  • What to do if you or someone you know about is being treated differently in the workplace as a result of their nationality
  • How to help friends and family who are seeking entry to the US
  • How to keep updated about the evolving legal issues involved
The facilitators promised that both institutions would ramp up communication and provide useful information to members of our community. Some things are already clear. Although permanent residents of the US who were born in one of the above-listed countries are no longer banned from entry, the facilitators still discouraged them from international travel.


Like so many in the room, SHARE leaders are still working to make sense of the legal changes and the effect on our members and our patients. We know that the Executive Order has created anxiety and unease among our members, all of whom work here legally, in service of the missions of our employers.

If you have particular concerns, please don’t hesitate to contact the SHARE office. We will be happy to help you find any support and answers that you need. Additionally, we recommend contacting UMMS’ Immigration Services Office, Diversity and Inclusion Office, or the Employee Assistance Program.

Did You Know: Union Dues Are Tax-Deductible

Did you know that you can deduct the dues that you pay for SHARE membership in your taxes?
A complete list of miscellaneous deductions that can be itemized on your 1040 Form can be found on the Internal Revenue Service website.
If you do itemize your taxes, here’s some numbers that you’ll need: in 2016, SHARE dues for employees at UMass Memorial Hospital were $8.57 per week, paid 52 times in a year.(SHARE members who work 20 hours per week were charged $6.42 per week.)

Union Plus Scholarship--DEADLINE TUESDAY!

The Union Plus Education Foundation is now receiving applications for their 2017 Scholarship Program. The awards range from $500 to $4,000.

The application deadline is Tuesday, January 31, 2017.

This is a competitive scholarship, and applicants are evaluated according to academic ability, social awareness, financial need and appreciation of labor. A GPA of 3.0 or higher is recommended.
Undergraduate and graduate students are eligible. The Scholarship Program is open to current and retired members of unions participating in any Union Plus program (e.g., AFSCME), their spouses and their dependent children (as defined by IRS regulations). At least one year of continuous union membership by the applicant, applicant's spouse or parent (if applicant is a dependent). The one year membership minimum must be satisfied by May 31, 2017.
The applicant must be accepted into a U.S. accredited college or university, community college, technical or trade school at the time the award is issued. Awards must be used for the 2017 - 2018 school year. You do not have to purchase any Union Plus product or participate in any Union Plus program to be eligible.
Applicants should note that the application requires you to list the national or international union name, local union number, local union's address, phone number and the name of the local union President or Business Manager.  You need this information for your union, your spouse's union or your parent's union (if you are a dependent).  If you or your family members are affiliated with multiple unions you must list this information for all.
As a member of SHARE, you are also a member of our parent organization, AFSCME, a qualifying union. Please note that the “local number” for SHARE on the hospital-side is AFSCME Local 3900. The SHARE hospital-side co-presidents are Bobbi-Jo Lewis and Rita Caputo.
For more details, and to access the online application dashboard, please see the Union Plus Scholarship website.

You're in Books!

SHARE is highlighted in a new book from the Cornell University Press, entitled The Evolving Healthcare Landscape: How Employees, Organizations, and Institutions are Adapting and Innovating. Our union is profiled in a chapter that describes labor-management partnership at six different hospitals, including our own.


IMPROVING THE QUALITY OF WORK LIFE
The book provides some background about SHARE’s history of “Joint Working Groups that bring together managers, providers, union members, and union staff to discuss issues.” It explains how, recently, our union’s philosophies have matched more with those of the hospital leadership, and align with the efforts of the Center for Innovation and Transformational Change (CITC). There’s even mention of the Patient Satisfaction project involving SHARE members in our hospital’s Central Scheduling department.


The chapter opens by pointing out that, according to previous studies, “labor-management partnerships have been an important and powerful process to improve the quality of services/products, control costs, and improve the quality of work life of employees as result of front-line staff and union involvement.” The chapter concludes with the idea that SHARE “believes strongly that members want to have a more direct role in the process improvement activities as well as improving quality of worklife issues.”


THE WORK AHEAD FOR SHARE
The authors note that we've got a ways to go. “The main challenge thus far,” they write, “is the unevenness of implementation: some departments are quite invested and committed to the process, while others have not adopted any of the new practices.” That certainly describes one of the big challenges ahead. SHARE wants every member to have the tools to improve her work life.
Fortunately, one thing that feels exciting to us is that, less than two months after being printed, the book is already a little out-of-date. The authors note with curiosity in the book that our union and hospital didn’t have any written agreements about our process improvement work.


Things have changed, however. Since our recent contract agreement, we now have a mutual commitment to spread Unit Based Teams throughout our hospital system, and further develop the ability for front-line employees to take the lead in the workplace.


FUTURE STUDIES OF SHARE’S EVOLUTION
We also find it fortunate that the authors, Adrienne Eaton and Becky Givan, have asked to continue to study our efforts. We’ve looked to their writing to better understand the successes and failures of labor-management relationships in the past, and are excited to welcome them to help us make sense of the work we’re doing here.


WANT TO READ MORE?


Or dive even deeper into our history by reading the book about our sister union at Harvard University, We Can’t Eat Prestige: The Women Who Organized Harvard.

One-on-one Meetings with Fidelity about your 401K

In case you missed it, Fidelity is making one-on-one appointments available at UMass Memorial locations for people who want information about saving for retirement with a 401K.

Remember: Starting this month, the UMass Memorial "match" on the money you contribute to your 401K doubles, from $.25 on the dollar to $.50 on the dollar, up to 4% of your pay.

To schedule an appointment with Fidelity, call 800-642-7131 or register on-line at getguidance.fidelity.com. Fidelity suggests you bring any relevant account statements with you if that will help get answers to your questions. They require an appointment, and say they won't take walk-ins.

Date
Location
Room
Wednesday,
January 18 
Hahnemann Campus 
2nd Floor Conference Room 
Thursday,
January 19 
Memorial Campus 
Memorial 1 Conference Room 
Wednesday,
February 1 
University Campus 
Goff S2-309D 
Thursday,
February 9 
306 Belmont Street 
Conference Room 1 
Monday,
February 13 
Memorial Campus 
Memorial 1 Conference Room 
Wednesday,
February 15 
Biotech 1 
Hospital Labs, 2nd Floor,
Conference Room B 
Tuesday,
February 21 
Worcester Business
Center 
Worcester State Conference
Room 
Wednesday,
March 1 
University Campus 
Goff S2-309D 
Thursday,
March 9 
Milford – 91 Water
Street 
2nd Floor Conference Room 
Tuesday,
March 14 
Worcester Business
Center 
Worcester State Conference
Room 
Wednesday,
March 22 
Hahnemann Campus
2nd Floor Conference Room 

January Is National Blood Donor Month

Sara and Jen at the University Campus
Blood Donor Center
The Blood Donor Center at UMass Memorial accepts the important gift of blood year-round, and January is a great time to resolve to give. Already in 2017 the American Red Cross has issued an emergency call for blood and platelet donations in response to a severe winter blood shortage. Blood is required for a number of medical conditions, including, of course, transplants, cancers, and traumatic injuries. UMass Memorial uses about 31,000 blood products each year to meet the needs of patients. The Blood Donor Center is located on the University Campus, downstairs from the Emergency Department. Walk-ins are welcome for whole-blood donations, or to schedule an appointment, please call 508-421-1950. To find other locations to give, visit the Red Cross website.  
SHARE Staff Organizer Will, giving some platelets.
[Not pictured:Will's normal smile]

Bonus Questions

If you have questions about the bonus negotiated in the contract, please call the SHARE office, or email us at share.comment@theshareunion.org. We will collect up the questions, answer the ones we can answer, and then take any unresolved issues to HR. Below are some of the questions that people have been asking. If you have other questions or issues, please let us know.

Please do not call HR or Payroll about these questions right now -- they are working hard on processing our January 1 raises, and have asked us to handle questions about the bonus for now. Thanks!

How is the pre-tax bonus amount calculated?

The amount is based on the number of hours that you were paid for between October 1, 2015 and September 30, 2016. 40 hours/week  x 52 weeks = 2,080 hours. Anything less than 2,080 is pro-rated.

  • If you work 40 hours/week, and you were paid for all your time off, then you get $1,000
  • If you work an average of 32 hours/week, and you were paid for all time off, then you get $800
  • If you work an average of 24 hours/week, and you were paid for all time off, then you get $600
  • Unpaid leave could reduce the number of hours, and the amount of the bonus
  • OT can increase the number of hours, and the amount of the bonus, but not above $1,000
If the bonus is for this year, why is it based on last year's hours? Why not use my hours this year?

Lots of SHARE members are on the books for 24 or 32 hours but regularly work more than that. We wanted to make sure that they got credit for their real hours, not just the "budgeted" hours. We didn't want to wait until the end of this year to get the bonuses, so we used last year's hours. It is not a perfect system, but it was the best we could come up with.

Why use hours paid instead of hours worked?

We didn't want the bonus to be reduced because people took vacation or sick time, had jury duty, bereavement time, etc.

I started part-way through last year, will I get a bonus?

Yes, but it will be pro-rated to reflect how long you have worked here. If you started full-time on July 1, then you worked 3 out of the 12 months in FY16, and you will get 1/4 of the bonus. You will also get the full 2% raise on January 1. (Any hours paid as a UMass Memorial employee in FY16, including per-diem hours, count for the pro-rating.)

Why do they withhold so much of the bonus in taxes?

The IRS requires UMass Memorial to withhold about 38% of any lump sum for taxes. This does not mean that you will end up paying 38% in taxes -- when you file your taxes for 2016, you will get back the difference between what you paid and what you actually owed at your real tax rate.
Example: I get $1,000 pre-tax. UMass withholds 38% ($380) in taxes. If my normal tax rate is 20%, then I really only owe $200. When I file my taxes, I will get the extra $180 back (or else the amount that I owe at tax time will be reduced by $180. Either way, I pay what I really owe, not the amount they withhold up front.)


Happy Holidays from SHARE


Happy holidays! SHARE members have done another year of wonderful good for medical research, patient care and all the support behind the scenes, and the local community . . . and that's just while you're on the clock.
We're very grateful to you for your all of your efforts, and for the ways that you've connected with SHARE in 2016 to amplify the effects of your hard work.
We're looking forward to SHARE's twentieth anniversary in 2017, and have more ambitious work to do. But we're getting ahead of ourselves.  Right now, we'd like to wish you a very joyful holiday season. Warmest thoughts and best wishes.

Small SHARE dues increase in 2017

How much will SHARE union dues be in 2017?

For 2017 dues will increase for most SHARE members by 17 cents per week. The old and dues new rates are below. The new rate will be effective on the first pay check you receive in January 2017.

Per Week
2016 rate
2017 rate
Regular dues rate
$8.57
$8.74
20-hours/week
$6.42
$6.55


Where does the money go?
The money from dues supports the work that SHARE does. It pays for the organizers' salaries, office rent and supplies, phones, printing costs and postage for mailings –  all the things we need to negotiate good contracts, keep people informed, help members to solve problems if they come up, and to support members in having a voice in the workplace. A portion of the dues also goes to our national union, AFSCME, in Washington, and helps to pay for other groups of employees forming unions in their workplaces, and for research and lobbying.

How is the dues increase determined?

Our national union, AFSCME, calculates the annual increase based on the average raise for AFSCME members across the country. The new rate goes into effect each January.

Are my SHARE dues eating up my raise every year?

No. The dues increase is 17 cents per week, so one hour of your 1/1/2017 raise more than pays for it. Every year SHARE members get bigger raises than non-union employees. The difference between a union raise and non-union raise is small some years and bigger in other years, but the difference definitely adds up over time. In addition, SHARE has worked hard to keep the employee share of the cost of health insurance low, which saves money for SHARE members. Each year the advantage of being in SHARE grows by having a voice in issues that affect us.

In what ways does having a union give SHARE members a voice?
  • In contract negotiations, we have a voice in our pay, benefits and work policies.
  • In union meetings and individual conversations, we have a voice in the direction and priorities of the union.
  • Through the problem-solving process, we have a voice when individual problems or conflicts come up at work.
  • In union elections, we have a voice in who our representatives will be.
  • Through committees and ad-hoc negotiations, we have a voice in issues that face groups of SHARE members. 

Questions?

You can talk to any of our E-board members or local reps who are active with SHARE, or call the SHARE office at 508-929-4020 or email a SHARE organizer (click here for a directory).

Vote Today!

Tuesday, December 20 is the day to vote on the contract!

The contract goes into effect only if the majority of SHARE members who vote, vote Yes. Voting is easy: Just check Yes or No on your ballot. You must be a SHARE member to vote, but you can sign a SHARE member card at the voting place if you need to join.

See the new SHARE Contract Agreement Website for details.

Here are the times and places. See you there!
Tuesday, December 20

Campus
Room
Time
University
Hallway by the
Prescription Center
7:00 am - 4:00 pm
Memorial
Outside the Amphitheater
across from the Cafeteria
7:00 am - 4:00 pm
306 Belmont
Meeting Room I
9:00 am -11:00 am
67 Millbrook (WBC)
Thom McAnn conference room
11:30 am-2:00 pm
Hahnemann
2nd Floor Conference Room
11:30 am-1:30 pm
Biotech 3
Old Secretary’s Room, outside Cytology
11:30 am-1:30 pm
Tri-River
Community Room
9:30-10:30 am
67 Belmont
Surgery
8:00 – 8:30 am
Marlborough
Cancer Center Conference Room
8:30-9:00 am
South County
Pediatrics
9:00-9:30 am
Shrewsbury Family Medicine
Break room
11:30-1:00 pm
Shrewsbury XRay
Break room
1:00-1:30 pm
PTRC
1st floor conference room
2:30-4:00 pm
1 West Boylston
Conference room
2:00-2:30 pm
Vote count
University S2-307 E&F
4:30 – 6:00 pm

Talking About Improvement at the Front Lines in the T&G

If you missed Doug Brown’s contribution to the Worcester Telegram & Gazette’s “As I See It” column this past weekend, it’s worth catching a couple of highlights that affect us as SHARE members. His piece explains to the broader Central Massachusetts community how our hospital is applying “Lean” to patient care, and why.
Doug is President of UMass Memorial Community Hospitals and Chief Administrative Officer. He writes that, “The method employed by ThedaCare [a hospital network based in Wisconsin], commonly known as Lean, is about two fundamental principles: respect for people and continuous improvement.”
Those principles jive nicely with SHARE’s core beliefs: that the employees who do the work firsthand should be the ones who define how that work gets done. And those principles are very much at work in the new SHARE-UMass Memorial Contract Agreement. Frankly, we couldn’t have said it better than Doug Brown did in the T&G:
While seemingly simple, these principles have profound implications for how an organization is managed. Respect for people turns the traditional top-down management style on its head. It recognizes that the best ideas come not from senior leaders, but from those on the front line. That is where value is created in an organization. The job of leaders is to develop systems and tools to unleash those ideas. And then get out of the way.

You can read about more about SHARE’s firsthand impressions of ThedaCare hospital and Lean here on the SHARE blog.

Field Report from the 2016 Institute for Healthcare Improvement Conference

Right now, I’m on a plane home from this year’s IHI conference, and want to get some things down while they’re fresh. It was a fantastic trip. I’ll be coming back to our hospital with new ideas, new connections, new tools, and a number of insights into what’s happening out there in the broader world of health care, and SHARE’s role in that.

This is my first-ever trip to the annual event. I had already learned some important things from IHI, through SHARE reports from past conferences, and from the IHI’s online resources. But I still found myself surprised as I became more aware of just how much the organization does to change lives in meaningful ways.


If you're going to make successful improvements, you
need to make it as easy as possible, and that involves
 SHARE members defining the work that doesn't need
to be done at all. 

I went there excited to talk with folks from other hospitals about SHARE’s new contract agreement. Members of the Kaiser Permanente Labor Management Partnership, including dozens of front-line union members, come out to the east coast for the event, presenting the latest on their own work with Unit-Based Teams. I was eager to compare notes. Beyond that, however, I learned about many more hospitals using teams, in ways similar to those we're introducing in the new SHARE contract. Unsurprisingly, involving front-line employees in decision-making has been the key factor in the success of those teams.

On top of all of the inspiring and practical learning I brought home with me, the conference was in Orlando, very near in Florida to the home where I grew up. Even though this trip was limited pretty much to inside of the conference hotel, I definitely felt the tug that comes along with any homecoming. So good to see the old palmetto-scrub landscape out the window.

Which, unfortunately, brings me to the toughest keynote of the whole event: a presentation by six employees of Orlando Regional Medical Center, caregivers whose lives were changed by their work in their hospital on June 12, 2016, when the Pulse nightclub, which was two blocks from their hospital, became the site of the worst mass shooting event in American history.
The ORMC team explained for us their triage decisions that night. They described wounds like none that their Level I Trauma Center had before encountered, those from weapons of war. The team depicted for us the patients and families who came into their lives that night, and how they and the whole community have worked to take care of each other and make sense of that senselessness.

Every patient who was brought into their Operating Room that night survives to this day. The presenters attribute that to thoughtful planning and thorough practice, and encouraged all of the hospital employees in the audience to keep at their efforts, to be prepared for the worst.

The conference was sobering, inspiring, and highly educational. I’m looking forward to writing and talking about those meaningful, learning moments I experienced. More on all of that soon.

I expect more materials directly from the conference will be posted online soon, and we'll link to them here. In the meanwhile, if you'd like to listen to one of the speakers firsthand, here's Abraham Verghese -- best-selling author, physician, and one of this year’s keynotes. He described the ritual of the relationship between caregivers and patients, and how caregivers need to have the time to give good attention to those patients who sit right in front of them. At the conference, he expanded on many of the ideas from his popular TED talk, which you can watch through the link below:


Free Associate Degrees for SHARE Members: An Update from AFSCME

We just received the following update from our parent organization, AFSCME, about the Free College Benefit. The program offers free Associate Degrees to SHARE members. And, the program has expanded to include Early Childhood Education degrees. Read on for more . . .



Dear SHARE members,

Back in July, we announced a new AFSCME benefit available to you and your family: a free associate degree from Eastern Gateway Community College. Your response has been overwhelming, with nearly 20,000 inquiries made, more than 5,000 applicants and more than 2,000 students currently enrolled in classes. We are thrilled that so many of you are taking advantage of this great benefit.
Having a college degree is more important than ever for getting ahead these days, but tuition costs just keep getting higher and higher. That's why the AFSCME Free College Benefit is absolutely free. You, your spouse, your children and grandchildren can earn a college degree without digging into your own pockets or piling on student debt. And because Eastern Gateway is a public, regionally accredited college, the credits you work hard to earn are transferable to other schools. This can literally save you and your family thousands of dollars.
You won’t be left to figure this out for yourself, either. Every student gets to talk to real people who will help you through the process. The classes are online, so they fit into anyone’s busy schedule, and there are tutors and coaches who make sure you aren’t on your own.
Get a Free Associate Degree
An associate degree can be your pathway to new opportunities, greater responsibility, a better job and higher wages. This is a unique opportunity — available only to AFSCME members, your families and retirees. You can find more information about the benefit and available degree programs here.
You work hard for your community, and that work can often go unsung. The AFSCME Free College Benefit is one more way AFSCME helps members secure the opportunities and the respect you deserve.
Enrollment for the first spring session is now open and Early Childhood Education degrees are now offered. Classes begin on January 17. Don’t wait to start this exciting new program and help grow your career!
In solidarity,
Lee Saunders

AFSCME President

One-on-One Fidelity Retirement Planning

SHARE has learned that Fidelity Retirement Planners will be at various UMass Memorial locations on the dates listed below. They ask that you please consider bringing relevant account statements and any paperwork to help address your questions and needs.

Appointments are required. Fidelity cannot accommodate walk-ins, and urges you to schedule an appointment that is convenient for you. If you don't see your work location listed above, additional UMass Memorial sites will be added soon for appointments in January and February.

To schedule a one-on-one appointment, call Fidelity at (800) 642-7131 or register online at getguidance.fidelity.com




New Contract Agreement Reached!

The SHARE Negotiating Team is proud and happy to announce that we have a tentative agreement with UMass Memorial for a 2-Year Contract. It will go into effect if SHARE members vote Yes.

We encourage you to VOTE YES to ratify this contract on December 20!

The raises in the tentative contract are solid. We are holding onto our health insurance and pension. Equally important, SHARE members told the SHARE Negotiating Team -- in the survey, on the poster, and in many conversations -- that being more respected and having more of a say would improve their day-to-day experience. This contract makes real progress in that direction.

Please continue to the SHARE Contract Agreement Website for the full announcement, as well as details about raises, benefits, Labor Management Partnership, Unit Based Teams, and more. You can also find a listing of Contract Information Meetings. (Information about the specific times and vote locations for the December 20th Ratification is on the way, too.)

SHARE members made it happen! Thank you for your enthusiasm, participation, and support. 

Health Insurance Deadline TONIGHT

If you haven't yet signed up for Health Insurance, it's probably a good idea to stop what you're doing right now and sign up. If you don't sign up today, you will not have health insurance from UMass Memorial in 2017. Before you stop reading this, however, we've learned a couple of important last-minute tidbits:
  • If you have already finished, you should have a confirmation number. If you haven't already printed out your confirmation, we recommend doing so. We have learned that, for some reason, some members who believed they had completed the process did not get registered. Having a copy of your confirmation number will be good peace-of-mind for you, and it's what Human Resources will need to reference if they run into any problems or questions. 
  • The system closes down at 11:59 tonight. Start early, because you won't be able to finish after midnight.
If you still need to sign up or print your confirmation number, here's the link to the MyBenefits website.

Contact SHARE

Because the SHARE staff spends most of its time in the UMass Medical and UMass Memorial buildings, we aren't often by the phones in the SHARE office. If we miss you, we'll get back to you as quickly as possible when you call or email. If you don't know which staff organizer represents your work area, call our general voicemail number and we'll help you out.

SHARE general voicemail: 508-929-4020

SHARE office address: 50 Lake Ave, Worcester MA 01604-1168

SHARE staff phone extensions and email:

Organizer Name       Ext          Email

Bobbi-Jo Lewis              22        bobbi-jo.lewis@theshareunion.org

Carol Hehir                  17         carol.hehir@theshareunion.org

Deb Largesse             23         deb.pawlina@theshareunion.org

Debbie Engvall           15         deb.engvall@theshareunion.org

Elisabeth Szanto           14         elisabeth.szanto@theshareunion.org

Jana Hollingsworth     11         jana.hol@theshareunion.org

Janet Wilder                    13            janet.wilder@theshareunion.org

Kirk Davis                   18         kirk.davis@theshareunion.org

Will Erickson              12         will.erickson@theshareunion.org

SHARE fax: 508-929-4040

Questions or suggestions about this website? Email kirk.davis@theshareunion.org